Your Mental Health First Aiders were trained. Then everything was left to you.
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We create fully managed programmes that are safe, engaged, and delivering measurable impact.
Watch the video below to learn how we reset, run and measure your programme
The big Mental Health First Aid problem
Mental Health First Aid was designed as a standalone training course, not as a programme to be run in the workplace. So most organisations are left with low engagement, no oversight, compromised safety, and no data to measure it’s impact or what’s driving mental health conversations across the business. So much so, that when we surveyed 738 HR professionals, only 1 in 5 said their Mental Health First Aid programme was working effectively.
The problem was never the training. It’s that a course was just step one. That’s why we designed the Supporter Method.
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The Supporter Method step by step
Lay the foundations for a safe, effective and sustainable network. Before recruitment begins, our Wellbeing Consultants work with you to assess your current programme. We help you choose the right people, align policies, and ensure operational readiness so your programme doesn’t become a tick-box exercise or a risk. By starting here, we help you avoid future challenges such as low engagement, instability and low impact.
Every network begins with our Everymind Supporter Training, in-person training built exclusively for the workplace and focused on real conversational skills.
Crucially, Supporters are also trained to log conversations, protecting both themselves and the people they support. But training cannot be a one-and-done exercise. That is why our Platform delivers continuous CPD and on-demand learning, so Supporters can grow their confidence at their own pace and access resources as they need them.
Our in-house 1:1 support team provides your network with confidence and reassurance from 9-5, Monday to Friday. Most crucially, when a Mental Health First Aider or Champion states they’re struggling, the team proactively reaches out within 1 hour to support them. We ensure that nobody is left in a vulnerable situation without the right support.
Every month we run live events to keep skills sharp and confidence high. Supporters join a community of peers, ask questions directly to our presenters, and learn from industry experts. It’s about making sure the network continues to grow, not fade.
Through your very own dashboard, you can see the data behind every logged conversation. You’ll see engagement across the entire network, how often conversations take place, the themes and trends driving conversations, location hotspots, and where people are being signposted.
Not only this, but we provide a leading indicator of how well your programme is running, known as your Supporter Network Score™ (SNS). This live score helps direct your focus on where your programme is doing well, and where any gaps are. All data is securely held, fully anonymised, and meets cyber security requirements.
Get to know us a little better!
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of our partners recommend us to other organisations, explore our case studies to learn why.
0%
of workplaces recognised an improvement in employee wellbeing since partnering with us.
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Net Promoter Score, placing us among the highest-rated business partners globally.
Is your Mental Health First Aid programme putting people at risk?
Our free online assessment will help you evaluate your Mental Health First Aid or Champion programme. It takes just 5 minutes to complete and evaluates alignment with HSE standards, ISO 45003, and workplace safeguarding requirements.
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Insights that feed your wellbeing strategy
Through our platform, you can not only see what’s driving stress and mental health related conversations across your organisation, but you’ll know how effective your programme is working.
The Supporter Network Score™ (SNS) does this by providing a live score out of 100 of your programme’s capability, engagement and safety. It analyses key data-points behind every logged conversation, showing you what’s working, where the gaps are, and offering a leading indicator you can share with leadership at any moment.
Learn moreWith our support, BWB have achieved a 54% reduction in sickness absence related to stress and wellbeing
Yes, all our partners love our support (& us) this much
None of this was designed for Mental Health First Aid
EAPs and crisis helplines rely on people to reach out for support, when most don’t know how. And when they do, the support isn’t right for their role so your supporters end up leaning on each other, or the programme owner who’s carrying enough already.
We work the other way round. Every conversation a Supporter logs has supervision behind it, and in our app they can book time directly with our in-house team of counselling psychologists and safeguarding leads. And crucially, if a Supporter logs that they’re struggling after a conversation, our team contacts them proactively within the hour, so nobody is ever left on their own.
Explore our 1:1 supervision
Our customers are winning awards
When a programme is producing real outcomes for organisations, people notice. Portakabin won the Mental Health First Aid award at InsideOut, and Unipart became the first organisation ever to be recognised with a world-class safety, wellbeing, and sustainability ‘treble’ from the British Safety Council.
Both could show what they’d built: how the network was supported, the conversations that were happening, and the actions they’d taken. That’s what gets recognised.
Explore customer storiesWhat our customers are saying
The tools that wellbeing teams reach for most
From workplace risk assessments to online masterclass sessions, our resources help you take action.
We’re proud to work with the world’s leading brands
Frequently asked questions
We might just answer one of your burning questions below…
In the simplest terms, our platform allows organisations to provide a strong support system for their Mental Health Champion networks. The result is a more effective network that helps reduce sickness absence related to stress and well-being, lower levels of mental health stigma (cultural change), and improvements to EVP, with eNPS scores improving across several large organisations. Additionally, many of our clients have become award-winning organisations, recognised for the support they provide, winning awards from InsideOut and the British Safety Council. To learn more, you can view our customer stories here and our full FAQ just here.
The risks behind a poorly supported wellbeing network include:
- The failure to address foreseeable issues. This means that if an organisation is aware that a Mental Health Champion is struggling in their role and it’s impacting their mental health, a failure to provide support could be viewed as negligence in court.
- If a Mental Health Champion provides poor advice to an individual in severe distress or fails to take the right actions, the organisation may face significant implications.
- The lack of a support system around the network also impacts the Health & Safety obligations the organisation must meet.
There is a lack of public cases around the above issues as many are wrapped up within non-disclosure agreements. Every week, we speak with organisations that have encountered these scenarios and have been pushed to implement the necessary systems and support for Mental Health Champions.
Absolutely. We can offer consultation and support you with a phased approach to get your network of Mental Health Champions up and running. We can also provide resources on how to identify and train the right people, in addition to delivering the training for you. Wherever you are on your journey, we’re here to assist.
Many organisations have tried this approach, but the results have been poor. This is because the EAP service was not designed to support Mental Health Champions; it was designed to meet the overall needs of all employees. Without the context of the role of Mental Health Champions, it is unlikely to provide the right guidance, support, and reassurance needed. For example, an EAP can’t offer a debrief after a difficult conversation with a colleague or provide guidance on how to initiate conversations with someone a Mental Health Champion is concerned about. The skill set and wellbeing needs of the network are vastly different from the rest of the employee population.
Another key factor to consider is that EAPs typically have long response times, which isn’t useful to Mental Health Champions. There are many situations where they need to be proactive. Evidence shows that the sooner individuals get support, the better the outcomes in terms of their recovery and ability to manage mental health-related issues.
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89% of workplaces we’ve supported have recognised a key improvement in employee wellbeing. Speak to us today to learn how we can help you! 🙌
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