Frequently Asked Questions

How do I reset my password?

When you open the app, click ‘forgot password’ on the Sign In screen. It will ask you to enter an Email address. Enter the email you used to sign up and check your inbox for further instructions.

How do I access the Everymind at Work app?

The app is available as an employee benefit through your company. If you are an employee within a company or a business owner and you would like to discuss the services Everymind offer, please get in touch by clicking Get A Demo.

How is app use anonymous?

When we on-board any new user, we only require an email address and a Company ID unique to your organisation. Once signed up the email address used is encrypted. So when we track app usage for reporting purposes, no company will be able to link any data back to an individual employee.

We also understand the challenges of maintaining the anonymity of users in smaller organisations. That’s why if we feel any users anonymity may be at risk, due to the number of users within your organisations, we will not be able to offer reporting at a company level. However, we will be able to provide reporting at an industry specific level.

Can I get a demo of the app?

Of course, just click Get A Demo and we will be in touch to arrange a time convenient for you.

Is my data secure?

All data is encrypted and transmitted to the best industry standard, and leverages the largest cloud computing companies in the world to keep it safe. There is always a risk of data being stolen, however, we use the best encryption and protection services to mitigate the risk as much as possible.

Is Everymind available in any other language, other than English?

Currently, the app is only available in English.

What reporting do you offer?

We all know that people are the greatest asset of any company. Our reporting will offer you insight into what areas of mental health your employees need support in. We offer high level reporting, showing data such as trends around viewed content within your company. We can go much more granular as well, showing specific content or searches your employees are submitting.

These reports can be used in-house by your relevant team, to help mould your company policy and change your culture to better support your employees. If you wish, Everymind can assist with this.

Will all my employees be able to access the app?

As long as your employees have an IOS or Android smartphone they will be able to access the app.

Will Everymind protect me against potential employment tribunals?

Everymind will not protect you if an employee makes a claim of disability discrimination in the work place.  It is worth noting that, in 2018, there was a 37% rise in employment tribunals for disability discrimination, with case decided on it’s own merits.

However, If you are a company that has strived to create an accepting and supportive culture of mental health, then this should reduce the likelihood of an employee making such a claim. If a claim is made, then steps such as providing a support App and other services Everymind offer should create a positive image of your company.

How do I contact Everymind?

We’re here to help. Just drop us an email on [email protected]