For the purposes of the EU General Data Protection Regulation (GDPR), Everymind Solutions Ltd (we or us) is the data controller (ie the company who is responsible for, and controls the processing of, your personal data).
Throughout this policy if we use the word Website we are referring to www.everymindatwork.com and if we use the word App we are referring to our mobile application Everymind
Personal data we may collect about you
We will obtain personal data about you when you access our Website. contact us either via our Website or our App or when you complete the sign up process and use our App.
We collect this information mainly from you directly although some elements are indirectly such as your browsing activity while on our website. Please familiarise yourself with our Cookies Policy
The personal information we collect about you depends on your activities.
If you are contacting us then we may obtain from you:-
- your name, address and contact details;
When signing up and utilising our App we collect and store:-
- your email address;
- the answers to the sign up questions;
- any content which you wish to save / bookmark; and
- any additional data required to provide you a tailored service
We use this personal information to:
- respond to your enquiries;
- create and manage your account with us;
- provide services to you;
- customise our website and its content to your particular preferences; and
- improve our services and content.
Our legal basis for processing your personal information
When we use your personal information we are required to have a legal basis for doing so. There are various different legal bases on which we may rely, depending on what personal information we process and why.
The legal bases we may rely on include:
consent: where you have given us clear consent for us to process your personal information for a specific purpose
contract: where our use of your personal information is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
legal obligation: where our use of your personal information is necessary for us to comply with the law (not including contractual obligations)
legitimate interests: where our use of your personal information is necessary for our legitimate interests or the legitimate interests of a third party (unless there is a good reason to protect your personal information which overrides our legitimate interests)
Who we share your personal information with
We will share personal information with law enforcement or other authorities if required by applicable law.
We will not share your personal information with any other third party.
When signing up to use the App you are required to input a Company ID which is provided by your employer. This allows the App to gather annonymised statistics in respect of your company’s use of the App which is provided to your employer. Individual usage is not monitored.
Marketing and opting out
We will only contact you by email or phone about our services if you have asked us to do so. If you have changed your mind and would prefer us not to contact you, then you can opt out at any time. See further Your rights below.
Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:
access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
require us to correct any mistakes in your information which we hold
require the erasure of personal information concerning you in certain situations
receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
object at any time to processing of personal information concerning you for direct marketing
object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
object in certain other situations to our continued processing of your personal information
otherwise restrict our processing of your personal information in certain circumstances
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.
If you would like to exercise any of those rights, please:
- email, call or write to us
- let us have enough information to identify you,
- let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
- let us know the information to which your request relates
Please bear in mind that use of the App requires us to have and maintain certain levels of personal information. If you ask us to erase this we may have to revoke your use of the App.
Keeping your personal information secure
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
How to complain
We hope that we can resolve any query or concern you raise about our use of your information.
The General Data Protection Regulation also gives you the right to lodge a complaint with a supervisory authority, in particular in a European Economic Area state or in the United Kingdom if you work, normally live or if any alleged infringement of data protection laws occurred in the relevant state. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.
How to contact us
Please contact us if you have any questions about this privacy notice or the information we hold about you.
If you wish to contact us please send an email to [email protected] or you can write to us at Everymind Solutions, The Navigation House, Mill Gate, Newark On Trent, NG24 4TS or call us on 07825264519.